Privacy Policy
1. About This Policy
LinkrCap ("LinkrCap", "we", "us", "our") operates an AI-powered operating system accessible at www.linkrcap.com and associated mobile applications. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our platform, products, and services ("Services").
By accessing or using LinkrCap, you agree to this Privacy Policy. If you do not agree, you must discontinue use of the Platform immediately.
IMPORTANT: LinkrCap (Product of Lamrik Labs Pvt Ltd) is registered and operates under the laws of India. Our primary compliance framework is the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.
2. Who This Policy Applies To
- Registered users of LinkrCap.
- Visitors to our website (www.linkrcap.com) and applications.
- Subscribers to our email newsletters and communications.
- Participants in LinkrCap events or programs.
This Policy does not apply to third-party websites or services linked from our platform.
3. Data We Collect
3.1 Information You Provide Directly
- Full name, email address, phone number
- Account credentials (password stored in encrypted form only)
- Startup idea details, descriptions, and business information
- Pitch deck content, roadmaps, and AI-generated outputs
- Profile information, bio, location, and photo
- Payment and billing information (processed by Razorpay/Stripe — we do NOT store card details)
- Communications with our team via email, chat, or support
- Feedback, reviews, and survey responses
3.2 Information We Collect Automatically
- IP address and approximate geographic location
- Device type, operating system, browser type and version
- Pages visited, features used, time spent, click patterns
- Session identifiers and usage logs
- Referral URLs and marketing attribution data
- Cookies and similar tracking technologies (see Cookie Policy)
3.3 AI Interaction Data
- All prompts, inputs, and ideas submitted to AI validation features
- AI-generated outputs including scores, roadmaps, and pitch content
- Interaction history with AI features
IMPORTANT: AI interaction data may be processed by third-party AI providers including Anthropic, OpenAI, or Google. These providers operate under their own privacy policies and are subject to data processing agreements with us.
3.4 Data from Third Parties
- LinkedIn profile data (if you connect your LinkedIn account)
- Google account data (if you register using Google OAuth)
- Analytics data from Google Analytics, Mixpanel, or similar services
- Payment verification data from Razorpay or Stripe
4. Legal Basis for Processing (DPDP Act 2023)
Under India's Digital Personal Data Protection Act 2023, we process your personal data on the following lawful bases:
- Consent: You have given explicit consent for specific processing activities
- Contract: Processing is necessary to provide services you have requested
- Legitimate Interests: Processing for fraud prevention, security, and platform improvement
- Legal Obligation: Processing required to comply with applicable Indian law
You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.
5. How We Use Your Data
- Providing, operating, and improving LinkrCap services
- Generating AI-powered validation scores, roadmaps, and pitch decks
- Sending transactional emails, product updates, and notifications
- Processing payments and managing subscriptions
- Preventing fraud, abuse, and misuse of our platform
- Conducting analytics to improve user experience
- Complying with legal and regulatory obligations
- Responding to your queries and support requests
- Enforcing our Terms and Conditions
We do NOT sell your personal data to third parties. We do NOT use your data for advertising on behalf of third-party advertisers.
6. Sharing Your Data
6.1 Service Providers (Data Processors)
We share data with vetted third-party service providers who process data on our behalf:
- Cloud hosting: Supabase, Vercel, AWS (data processed in India/US with appropriate safeguards)
- AI processing: Anthropic, OpenAI, Google (subject to DPA agreements)
- Payment processing: Razorpay (India), Stripe (International)
- Email delivery: Twilio, Brevo, Mailchimp
- Analytics: Google Analytics, Mixpanel
- Customer support: Intercom or similar
6.2 Legal Requirements
We may disclose data to government authorities, courts, or law enforcement when required by Indian law, including under the DPDP Act 2023, IT Act 2000, or order from a competent court.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified of any such change with 30 days advance notice where legally permitted.
7. Your Rights Under DPDP Act 2023
As a data principal under the DPDP Act 2023, you have the following rights:
- Right to Access: Request a summary of personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal retention requirements)
- Right to Grievance Redressal: File complaints with our Grievance Officer
- Right to Nominate: Nominate another individual to exercise your rights in the event of your death or incapacity
To exercise these rights, contact our Grievance Officer at: contact@linkrcap.com. We will respond within 72 hours of receipt of your request.
8. Data Retention
- Active account data: Retained for the duration of your account
- AI interaction logs: Retained for 12 months for service improvement, then anonymized
- Financial records: Retained for 8 years as required by Indian tax and accounting laws
- Support communications: Retained for 2 years
- Security logs: Retained for 90 days
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
9. Data Security
- All data transmitted over HTTPS with TLS 1.2 or higher encryption
- Passwords stored using bcrypt hashing — never in plain text
- Database access restricted with role-based access controls
- Regular security audits and vulnerability assessments
- API keys and secrets managed through secure vaults
- Employee access to personal data governed by strict need-to-know principle
No system is completely secure. In the event of a data breach affecting your rights or interests, we will notify you within 72 hours as required by the DPDP Act 2023, and report to the Data Protection Board of India as required.
10. International Data Transfers
LinkrCap's primary operations are in India. When data is transferred to service providers outside India (e.g., for AI processing), we ensure:
- Contractual safeguards with Standard Contractual Clauses
- Data Processing Agreements with all international processors
- Transfer only to jurisdictions approved by the Data Protection Board of India
11. Children's Privacy
LinkrCap is strictly not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has created an account, we will immediately delete all associated data and terminate the account. Parents or guardians who believe a minor has provided data should contact us at contact@linkrcap.com.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated to registered users via email at least 15 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the revised policy.
13. Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 and the DPDP Act 2023, we have appointed a Grievance Officer:
- Name: Kandula V UmaDeekshith Reddy
- Designation: Grievance Officer, LinkrCap
- Email: contact@linkrcap.com
- Response time: Within 72 hours of receipt
- Resolution time: Within 30 days of receipt
You may also file a complaint with the Data Protection Board of India once it is operationalized under the DPDP Act 2023.
14. Contact Us
LinkrCap, Lamrik Labs Pvt Ltd
Plot No 201, Near Sai Chaitanya School, Markapur, Markapur, Prakasam — 523316, Andhra Pradesh.
If you have any questions about this Privacy Policy, or have any questions, complaints or requests regarding your personal data, you can contact us at: contact@linkrcap.com